Records Division

Hours & Location
The Records Division is located at the Brookline Police Public Safety Building at 350 Washington St. Brookline, MA 02445. The hours of operation are:

Monday-Thursday: 8am-5pm
Friday: 8am-12:30pm

Please note that Records Division clerks are NOT available during Traffic Division hearing hours, nor will reports be set aside after hours. All requests must be made and/or picked up during regular business hours.


The Records Division of the Brookline Police Department is responsible for maintaining the security and destruction of all records for the Department. The Division will also assist individuals with request for obtaining public records; such records include police reports, accidents reports, daily log and letters of good conduct. 
Please not that not all records maintained by Brookline Police are public records. The Records Division follows in accordance with guidelines set forth by the Secretary of the Commonwealth of Massachusetts. For further information on Massachusetts Public Records Law please visit: 

Daily Log

The daily log, or CAD (Computer Aided Dispatch), is a record of all calls and police responses through the Brookline Police Department's Dispatch Unit. Please note that not all calls will generate an Incident Report.

The Brookline Police Daily Log is available to view at the front desk, 24 hours a day, at the Brookline Police Public Safety Building.

If you wish to obtain a copy of a call log, please visit the Records Division during business hours. Correct date, location, and/or time of the call must be provided to process a search of the CAD records. 

Letters of Good Conduct

Letters of Good Conduct are done as a courtesy for CURRENT residents of the Town of Brookline.

A letter can be obtained during business hours of the Records Division. Please provide the Records Clerk with the following materials:

 A CORI background check done by the State of Massachusetts that has been completed within 3 months of the request date.  A blank CORI Check Form can be obtained at any Police Department or online at

The requester must appear in person with a State issued ID, with a current Brookline address.  A Passport will also be accepted, provided a proof of Brookline residency is given, such as a current lease or utility bill.

A Letter will verify that a check of the Brookline Police Department’s internal records has been performed, and no criminal incident against the individual has been found.  A Letter will not be provided if a search of the Brookline Police Department disclose that the individual was involved in incidents of a criminal nature.  The Letter does not mean that the individual does not have a criminal record in another city or town in this state or any of the other forty-nine states.  At no time is a Letter of Good Conduct to be used as a means of identification.

The Brookline Police Department reserves the right to determine when such Letters will be provided.  Final determination and review will be conducted by the Commander of the Division.

Public Records Request
The Brookline Police Records Division provides reports under the Massachusetts Public Records Act.  Some or all materials requested may be subject to redaction or denial of records in whole.

All requests are subject to review by the Commander of the Division.  Reports may not be readily available upon request; the Records Division has 10 business days by law from the date of request to respond.  In most cases the request is filled within a few days.  If a request is extensive, the requester will be provided with an estimated timeline that it will take to fill such a request, as well as associated fees.

Under the Public Records Law there is no specific form that must be used to make a request; please provide a reasonable description of what is being requested, specifying exactly what materials are wished to be obtained.  So that this Department may make arrangements for completed requests to be disseminated, as well as payment of any associated fees, the requester MUST provide contact information; this especially applies to requests online, as it is a limited email based request system and not monitored for ongoing correspondences regarding requests.  Requests may be submitted either during the business hours of the Records Division, by mail, or online by contacting

Records Access Officer

Amanda Williams
350 Washington Street
Brookline MA 02445

There are fees assessed, and the requester will be provided with an invoice estimate.  Extensive requests may be charged an hourly rate of the lowest paid employee who can complete the task, as well as fees for materials.  If no payment or contact with the Department is made within 30 days of the invoice the request will be considered closed, and all copies of the materials will be destroyed.

Accident Reports

Not all traffic accidents will generate an Incident Report; generally Brookline Police Officers on the scene are there to assist the motorists with the exchanging of information.

If you were in an accident a blank Crash Data Form, as well as instructions, can be found on the RMV website:

Completed copies of Crash Data Forms for accidents that occurred in the Town of Brookline, or requests for copies of accident reports can be mailed to:

 Brookline Traffic Division
 350 Washington St
 Brookline, MA 02445.

Search Crime Reports

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Police Policies and Procedures

For any requests involving copies of the Brookline Police Department policies and procedures please visit the following link:

All of the Department's written policies and procedures are listed for your review and convenience free of charge. Also available are a copy of the Town of Brookline policies and procedures, as well as a copy of Town By-Laws: